Administration and Maintenance

Hardware Administration

• Determining HW requirements
  • Servers
  • Storage solutions
  • Workstations/PCs
  • Peripherals
  • Other
• Determining site/data center requirements
  • HVAC/heat management
  • Power
  • Space needs
• Evaluating HW solutions
• Installing HW components
• Maintaining HW management environment
• HW maintenance

Operating Systems Administration

• OS Installation
• OS Configuration
• OS Maintenance (service packs, patches, etc.)
• OS services on servers (print, file, DHCP, DNS, FTP, HTTP, mail, SNMP, telnet)
• OS services on clients
• OS support

Application Administration

• Application installation
• Application configuration
• Application maintenance (service packs, patches, etc.)
• Application services on servers (database, web, network services, application)
• Application services on clients
• Application support

Service Administration

• Content management
• Content deployment (file system planning and structure)
• Server administration and management
• User and group management
• Backup management
• Security management
• Disaster recovery
• Resource management
• Automation management (automatic job scheduling)
• Site management
• System support
• Performance analysis, evaluation, and monitoring
• System optimization and tuning
• Integration management

User support

• Help desk staffing
• Help desk organization
• Training

Professional Development (suggest moving to CompEd^?)

• Education
• Training