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Main.SysemsAndProjectManagment
r1.2 - 27 Sep 2007 - 16:15 - Main.nova
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---++ Systems & Project Management IS planning * Defining IS mission * Determining goals and objectives of the IS organization * Alignment of IS planning with enterprise planning * Strategic IS planning, strategic use of IS * Competitive advantage through use of IS * Short range IS planning * Process re-engineering * Continuous improvement * Management of emerging technologies * IS planning methods * Critical success factors * Business systems planning * Computer-assisted planning * Enterprise modeling * IS operational planning * Capacity planning * IS project selection * IS investment management IS staffing and human resource management * Skills planning * Staff performance management * Empowerment/job ownership * Education and training * Competition, cooperation and reward structures Structure and management of IS organization * Internal organizational structures * Centralized * Decentralized * Federated * Use of consultants * Outsourcing * Management of global IS supply chain * CIO and staff functions * Marketing of IS services * Financial management of IS * IS policy and operating procedures formulation and communication * Management of business continuity Links to Security, Netcentric, and Information * Ownership of data and application systems * Managing the quality of IS services * Managing resource conflicts * IS control * IS control methods and tools * Budgets * Chargeback * Costing of computer services * IS Auditing * Sarbanes-Oxley compliance * IS cost control Management of subfunctions * Communication services management * Procurement of communication services * Computing facilities management * Capacity planning * Site maintenance * Procurement of hardware and software * Hardware and software contracts * Management of data administration IS Evaluation * Evaluation methods * Evaluation criteria Hardware Administration * Determining HW requirements * Servers * Storage solutions * Workstations/PCs * Peripherals * Other * Determining site/data center requirements * HVAC/heat management * Power * Space needs * Evaluating HW solutions * Installing HW components * Maintaining HW management environment * HW maintenance System Administration * OS Administration * Application Administration * Content management * Content deployment (file system planning and structure) * Server administration and management * User and group management * Backup management * Security management * Disaster recovery * Resource management * Automation management (automatic job scheduling) * Site management * System support * Performance analysis, evaluation, and monitoring * System optimization and tuning * Integration management System implementation * System integration * System conversion * Deployment process * Training * Installation User support * Help desk staffing * Help desk organization * Training Professional Development (suggest moving to CompEd) * Education * Training Network Management * Performance Management * Network Evaluation * Bandwidth * Throughtput * Latency * Jitter * Fault Management * Configuration Management * Domain names * Name services * Accounting Management * Link to SECURIT MANAGEMENT in Security * Examples of Protocols * SNMP (Simple Network Monitoring Protocol) * RMON (Remote Monitoring) * Network Management Software Quality of Service * Approaches * Differentiated Services * Integrated Services * Example Protocol * RSVP (Reservation) * Congestion Management * Queue Management * Link Efficiency * Traffic Shaping and Policing Project Management * Management concepts * General project management * Classic management models * Project management roles * Enterprise/Organizational management structure * Software management types (e.g. acquisition, project, development, maintenance, risk, etc.) * Managing multiple projects * Project planning * Evaluation and planning * Scoping * Project scheduling and milestones * Project scheduling and tracking tools * Gantt * PERT * Work breakdown structure * Task scheduling * Effort estimation * Cost estimation * Cost estimation techniques * Cost estimation tools * Cost/benefit analysis * Resource allocation * Risk analysis and management * Feasibility analysis * Contingency planning * Process model selection * Project personnel and organization * Organizational structures, positions, responsibilities, and authority * Formal/informal communication * Project staffing * Personnel training, career development, and evaluation * Meeting management * Building and motivating teams * Conflict resolution * Project control * Scope control * Change control * Monitoring and reporting * Measurement and analysis of results * Correction and recovery * Reward and discipline * Standards of performance * Project management documentation * Project close-down * Software configuration management * Revision control * Release management * Tool support * Builds * Software configuration management processes * Configuration management and version control during evolution * Legal requirement * Disaster planning * Distribution and backup * Documentation * Systems documentation * User documentation * Configuration documentation [link to configuration management] * Software metrics * Methods * COCOMO * Function points
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